FAQs

What currency are the prices listed in?
All prices on our website are shown in USD.

Do you ship internationally?
No. We currently ship only within the United States.

When will my order ship?
Orders are processed within 24–48 hours.
Once shipped, delivery typically takes 3–7 business days within the U.S.
If you have questions, please email us at support@relaxiontech.com.

Can I return my order? What if there’s an issue?
We offer a 100% money-back guarantee if your item arrives defective or damaged.
You have 30 days to return the product for a full refund.
Return shipping is the customer’s responsibility.
Please include your name and order number inside the package.
Once we receive the item, we will issue your full refund.

Note: If your package is still in transit, you must wait for it to arrive before returning it.

Can I cancel my order?
Yes — you can cancel your order as long as it has not been shipped.

I entered the wrong address. What should I do?
If you entered an incorrect address, please check your order confirmation email.
If the address is wrong, contact us at support@relaxiontech.com within 24 hours so we can update it.
No refunds will be issued after 24 hours for incorrect address submissions.

I have a question that wasn’t answered. Can you help?
Absolutely! Please email us at support@relaxiontech.com and we’ll assist you as quickly as possible.
For a faster response, include your order number and clearly describe the issue.